vensalo

Privacy Policy

Vensalo

Privacy Policy

Last updated: June 2026

Your privacy matters to us. This policy explains what personal data Vensalo collects, why we collect it, and how we keep it safe.

Who we are

Vensalo (vensalo.co.uk) is an online homeware and decor store. For any privacy-related questions, contact us at info@vensalo.co.uk or write to Flat 5, 4/F, Won Hing Building, 74–78 Stanley Street, Central, Hong Kong.

What data we collect

When you place an order or contact us, we collect the information needed to fulfil your request: your name, delivery address, email address, phone number and order details. Payment details are processed securely by our payment providers and are never stored on our servers.

How we use your data

We use your data to process and deliver orders, send order and tracking confirmations, respond to customer service enquiries, and — only if you have subscribed — send our occasional newsletter. We do not sell or rent your personal data to third parties.

Sharing with service providers

We share the minimum necessary data with trusted service providers who help us run the store: payment processors (to handle transactions securely) and shipping carriers (to deliver your order). Each provider is contractually required to protect your data.

Cookies

Our website uses essential cookies to make the shop function (such as remembering your cart) and basic analytics cookies to understand how the site is used. You can manage cookies through your browser settings at any time.

Your rights

Under UK data protection law (UK GDPR), you have the right to access, correct or delete the personal data we hold about you, and to withdraw consent for marketing at any time. To exercise any of these rights, email info@vensalo.co.uk and we will respond within 24 hours.

Data retention & security

We keep order data only as long as required for accounting and legal purposes. All data is transmitted over a secure, SSL-encrypted connection and stored with appropriate technical safeguards.

Questions about this policy? Contact us — we reply within 24 hours.